Subject to this Agreement, goods will be supplied as shown on your order confirmation or invoice, which is automatically sent, once you place your order.

Normally standard delivery takes 3 - 7 working days and express shipping takes from 1 - 5 working days.
We will use our best to meet stated time frames for delivery, however, from time to time mostly during holidays & other busy periods, our shipping service providers may suffer delays beyond our control. Please allow up to 10 -15 days delivery (for standard and express post).

certain goods (including large and bulky items or special orders) may be subject to additional charges. All shipping charges will be made available to you at checkout.

A signature may be required for some deliveries and some marketplace. You are responsible for ensuring you are able to accept delivery.

If you opt to pick up your order from our store location

 Your order will be shipped to our store from our warehouse and will be ready for collection when we notify you. We will send you an email or text or both confirming your order is ready for pickup.

We reserve the right to change, modify or discontinue any delivery options at our complete discretion.

Returns

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned.

Additional non-returnable items:
Gift cards
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at manojsharma@hotmail.com.au.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at manojsharma@hotmail.com.au and send your item to: SPORTS DEAL, 11 Corboy Close, Point Cook VIC 3030, Australia.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: SPORTS DEAL, 11 Corboy Close, Point Cook VIC 3030, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.